Full Course Summary: Workplace Violence Prevention in Healthcare

This course equips healthcare workers with the knowledge and skills to recognize, prevent, and respond to workplace violence—one of the most significant safety risks in medical settings. Covering everything from early warning signs to post-incident recovery, the program blends practical strategies with compliance requirements to create safer environments for staff, patients, and visitors.

Through nine focused sections, learners will explore:

• Definitions, types, and prevalence of workplace violence in healthcare

• The personal, organizational, and professional consequences of violent incidents

• Common risk factors tied to patients, environments, and workplace structures

• Prevention strategies at both the organizational and individual level

• Verbal and nonverbal de-escalation techniques for early intervention

• Safety actions during actual violent events

• Post-incident reporting, recovery, and support measures

• State-specific regulations and national recommendations

By the end of this training, participants will understand their role in violence prevention, be prepared to respond effectively to high-risk situations, and know how to work with leadership to build a safer, more respectful workplace culture.